Jobs in Richmond

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Within 25 km of Richmond

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U(
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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Urban Outfitters Seasonal Brand Ambassador

Vancouver, BC, Canada

$18.25 CAD / hour · Temporary

Within 25 km of Richmond · About 12.5 km from the city centre

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Job details

Pay: $18.25 CAD / hour
Job type: Temporary
Apply by: Dec 7, 2026
Posted: Oct 30, 2026

Original job description

This position is located at 822-830 Granville St., Vancouver, British Columbia, V6Z1K3 Canada

Role Summary

Our Seasonal Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.

If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to Life

Show up as you - your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the Salesfloor

Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping Seamless

Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop - whether that’s in-store, online, or somewhere in between

Stay Curious + Flexible

Be open to trying new things, jumping in where needed, and learning as you go - every day is a little different, and that’s part of the fun

Work as a Team

Support your team, share ideas, and bring good energy - we show up for each other and make the store a positive place to be

Role Qualifications

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)
Experience in retail or customer service is a plus, but not required

The Perks

A team that celebrates you for being you
Flexible scheduling that works with your life
Employee discount on UO products
Opportunities to grow within the brand
Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBNNA

Pay Range

CAD $18.25 - CAD $18.25 /Hr.

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More about this job

Responsibilities

Create authentic customer connections and engaging shopping experiences by sharing product knowledge, trends, promotions, and personal enthusiasm. Keep the store organized and on-brand through restocking and display styling, use in-store technology to support shopping, and collaborate with the team as needed.

Requirements

Applicants should have a genuine interest in Urban Outfitters, confidence in expressing personal style and creativity, and a people-first, collaborative attitude. They should be comfortable in a fast-paced environment and flexible to work nights, weekends, and holidays; retail or customer service experience is a plus but not required.

Skills

Customer Engagement
Customer Service
Communication
Personal Styling
Product Knowledge
Trend Awareness
Sales Promotion
Visual Merchandising
Restocking
In-Store Technology
Teamwork
Adaptability
Creativity
Organization
Flexibility

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Savings
Flexible Scheduling
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Urban Outfitters
Retail
Fashion
Customer Service
Customer Engagement
Sales Floor
Product Drops
Promotions
Pop Culture
Personal Style
Trend Awareness
Visual Merchandising
Restocking
In-Store Technology
Omnichannel Shopping
Teamwork
Seasonal Employment
Flexible Scheduling

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