Systems Engineer – IT & DevOps (Intermediate)
Location: Vancouver, BC - Onsite
Salary: $80,000–$100,000 annually
About the Role
We are looking for a hands-on Systems Engineer with a strong background in IT systems administration and DevOps to support a growing, multi-location organization.
This role combines day-to-day IT operations, cloud infrastructure support, and automation. You will manage corporate IT systems, support AWS deployments, troubleshoot technical issues, and work closely with a Senior DevOps Engineer to improve infrastructure and processes.
Role Breakdown:
- 40% – IT Support & Systems Administration
- 30% – DevOps & Cloud Support
- 30% – Automation & Internal Tools
Key Responsibilities
IT Systems Administration (40%)
- Manage and support Windows, macOS, Linux, and mobile devices.
- Administer Microsoft 365, Entra ID (Azure AD), and Intune.
- Manage user accounts, permissions, onboarding, and offboarding.
- Provide day-to-day IT support across multiple locations.
- Troubleshoot office networks, Wi-Fi, VPNs, and firewall issues.
- Maintain endpoint security, including encryption, antivirus/EDR, backups, and restore testing.
DevOps & Cloud Support (30%)
- Support AWS cloud infrastructure and application deployments.
- Assist with Docker, CI/CD pipelines, and Kubernetes/EKS environments.
- Troubleshoot deployment issues and support production operations.
- Work closely with the Senior DevOps Engineer on infrastructure improvements.
- Monitor system performance and help resolve technical incidents.
Automation & Internal Tools (30%)
- Develop scripts using Python, PowerShell, and/or Node.js.
- Automate IT processes such as onboarding, offboarding, and access management.
- Build and improve internal tools to streamline operations.
- Use AI coding assistants to improve scripting, troubleshooting, and automation.
- Identify opportunities to reduce manual tasks and improve efficiency.
Required Qualifications
- 3–6 years of experience in IT Systems Administration, Systems Engineering, or DevOps.
- Hands-on experience supporting Windows, macOS, and Linux devices.
- Strong administration experience with Microsoft 365, Entra ID, and Intune.
- Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and firewalls.
- Scripting experience in at least two of the following: Python, PowerShell, or Node.js.
- Working knowledge of AWS, Docker, and CI/CD pipelines.
- Experience with security fundamentals, including MFA, conditional access, encryption, and endpoint protection.
- Comfortable using AI coding tools for scripting and automation.
Nice to Have
- Kubernetes / Amazon EKS
- Terraform or Infrastructure as Code
- Microsoft Defender for Endpoint or similar EDR solutions
- Jira, Confluence, or Bitbucket Pipelines administration
- Cisco Meraki or similar networking equipment
What Success Looks Like After 6 Months
- All corporate devices are managed through Intune with encryption and endpoint protection enabled.
- You independently manage daily IT support and assist with DevOps operations.
- You have automated at least 2–3 repetitive IT processes.
- You have improved IT efficiency, security, and overall system reliability.
Ideal Candidate
We are looking for someone with a strong IT administration background who also has hands-on DevOps knowledge.
The ideal candidate is comfortable managing Microsoft 365, Entra ID, and Intune while supporting AWS infrastructure, Docker, CI/CD pipelines, and automation.
This is not a pure DevOps position. The successful candidate must be equally comfortable providing internal IT support, managing devices and user accounts, and contributing to cloud and automation projects.
