Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in Western Canada and the American Southwest. Guided by our values, Create Meaningful Moments, Be One Team, and Achieve Extraordinary Outcomes, we show up every day with pride, ownership, and a shared commitment to excellence. We work hard, support one another, embrace new possibilities, and celebrate growth, all in a respectful and inclusive environment where integrity, collaboration, and passion for the guest experience lead the way.
Important Timeline
We are currently reviewing applications and will begin contacting selected candidates by December. Candidates moving forward in the recruitment process may be invited to participate in additional interview stages between January & February 2027. Successful candidates are expected to begin their roles in March 2027. Please keep an eye on your email, including your junk/spam folder, for updates regarding your application.
Role Overview
Reporting to the Sous Chef, the Steward plays a critical role in delivering culinary excellence and creating memorable guest experiences onboard. Responsible for the timely cleaning and sanitation of dishes, equipment, and workspaces, the Steward supports the culinary team by ensuring efficient kitchen operations and assisting with food preparation as required. This role demonstrates personal accountability, collaborates effectively with diverse teams, and contributes to high service standards in a dynamic rail environment.
This role is deemed Safety Sensitive. This position requires the incumbent to periodically access an active railway area where impaired performance could result in significant incident affecting the health and safety of team members, guests, team members, the public, property or the environment.
Key Responsibilities
Kitchen Operations & Sanitation
- Take ownership of maintaining a continuous supply of clean dishes, utensils, cookware, and kitchen equipment to support daily food service operations.
- Ensure workstations, storage areas, and dishwashing facilities remain clean, organized, and service-ready.
- Clean kitchen floors, storage areas, and waste disposal zones while maintaining high standards of sanitation and presentation.
- Assist with food preparation and other kitchen support activities as required.
- Identify and address operational issues proactively, seeking solutions that support efficient service delivery and team success.
Team Collaboration & Service Support
- Build positive working relationships with culinary and onboard team members across multiple railcars and changing team environments.
- Adapt effectively to the unique demands of a small kitchen galley on a moving train while maintaining productivity and professionalism.
- Communicate openly and respectfully, keeping team members informed and supporting a collaborative team environment.
- Demonstrate strong time management and organizational skills to prioritize tasks and meet service requirements.
- Work independently when required while contributing actively to team goals and guest satisfaction.
- Support additional operational duties as assigned by the Sous Chef or supervisor.
Health, Safety & Regulatory Compliance
- Take ownership of food safety by handling ingredients correctly and adhering to regulations related to temperature control, sanitation, and cross-contamination prevention.
- Follow proper handwashing procedures, personal hygiene standards, and protective equipment requirements.
- Recognize, report, and help resolve safety concerns in a timely manner.
- Comply with all railway safety standards, company policies, and safe work practices.
- Consistently demonstrate attention to detail and accountability for maintaining a safe environment for guests and team members.
What You Bring
- Resilience and adaptability in a fast-paced, changing environment.
- Commitment to food safety, cleanliness, and operational excellence.
- Professional appearance, positive attitude, and guest-focused approach.
- Energy, motivation, and a willingness to take initiative and contribute wherever needed.
- Experience working effectively with diverse teams and adapting to changing operational environments.
- Ability to work both independently and collaboratively while maintaining high performance standards and meeting established expectations.
Experience & Qualifications
- High school diploma or GED.
- Valid Food Safe Level 1 certificate required.
- Valid government-issued identification that satisfies domestic travel requirements.
- Minimum of one year of restaurant dishwashing experience.
Work Environment
- Safety-sensitive environment with exposure to railway operations
- Able to travel away from your home and family life for up to four days per week, including working weekends
- Exceptional physical endurance and emotional resiliency with the ability to work long days
- Occasional outdoor work in a variety of weather conditions
- Must be able to push, pull, lift and carry up to 50 pounds
- Must be legally authorized to work in Canada through the end of the season (April – October)
Perks & Benefits
- Hourly compensation + gratuities
- Seasonal wage increases
- All meals while working onboard
- Up to $300 in Health Care Spending Account
- Friends and family rail tickets and packages discount
- Two annual complimentary rail pass (beginning your 2nd season)
- Work shoes reimbursement
- Opportunity to experience beautiful BC & Alberta
- Exclusive discount with various partners on Perkopolis
- Growth opportunities
Hourly wage: $24.60/hour + gratuities
We are an equal opportunity employer, driven by our values of Creating Meaningful Moments, Being One Team, and Achieving Extraordinary Outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodation during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.
Please ensure to opt-in for text messages when you apply to receive interview updates.
This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.
#RockyMountaineer
