About VIVARA Living
VIVARA Living is a Richmond-based short-term rental management and hospitality supply company serving all of Metro Vancouver. We manage a growing portfolio of short-term rental homes listed across Airbnb, Booking.com and Vrbo.
The Role
We are looking for a full-time Channel Operations Specialist to run our listings across all booking platforms and keep every property performing. Monday to Friday, 9:00 am to 5:00 pm, on-site at 3551 Viking Way, Richmond.
Responsibilities
- Manage listings on Airbnb, Booking.com and Vrbo: set-up, titles and descriptions, photos, pricing and calendars
- Use third-party tools (PMS, channel manager, dynamic pricing) to keep availability and rates in sync across all channels
- Respond to guest messages, handle reviews and resolve issues before, during and after each stay
- Coordinate cleaning and maintenance teams to keep turnovers on schedule
- Track occupancy, rates and reviews, and suggest ways to improve listing performance
Requirements
- Experience operating short-term rental listings on Airbnb, Booking.com and/or Vrbo
- Hands-on experience with at least one third-party management tool (for example a PMS, channel manager or dynamic pricing tool)
- Fluent in Mandarin and English
- Organized, responsive and comfortable handling several properties at once
Pay: CA$20.00 to CA$26.00 per hour, 40 hours per week, plus quarterly bonus
How to Apply
Apply through LinkedIn or send your resume to info@vivaralivinggroup.com.
