Jobs in Richmond

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Within 25 km of Richmond

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Westminster Toyota

Service Appointment Coordinator

1050 Boyd Street, New Westminster, BC, V3M 0L6, Canada

Full-time

Within 25 km of Richmond · About 13.8 km from the city centre

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Job details

Job type: Full-time
Posted: Sep 10, 2026

Original job description

Company Description

Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster.

Why join Westminster Toyota?

Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business!

Job Description

Westminster Toyota is currently seeking a full time Service Appointment Coordinator and Receptionist to join our busy Service Department.

This role is responsible for answering customer phone calls and directing those calls to the correct Service team members. This person will also book appointments over the phone for customers and respond and book appointments that come in as an email request. The appointment coordinator is responsible for making outgoing reminder phone calls, running daily reports on the computer and working directly with the public. We are looking for someone who is happy, outgoing and enjoys helping people.

Qualifications

You must possess the following qualifications:

Strong organizational skills
Excellent telephone manners
Experienced at working on a team
Strong computer skills (Reynolds and Reynolds experience an asset but not mandatory)
Self starter that is capable of working independently
Experienced at providing excellent customer service
Solutions oriented individual

Additional Information

This is a full time position.

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More about this job

Responsibilities

The coordinator is responsible for managing customer phone calls, booking service appointments via phone and email, and making reminder calls. They also handle daily computer reports and interact directly with the public to ensure a positive customer experience.

Requirements

Candidates must have strong organizational and computer skills, along with a proven track record of providing excellent customer service. Experience with Reynolds and Reynolds software is considered an asset but is not mandatory.

Skills

Organizational Skills
Telephone Etiquette
Teamwork
Computer Skills
Customer Service
Problem Solving
Appointment Scheduling
Reception

Visa sponsorship

Not detected in the job text

Keywords

Reynolds And Reynolds
Appointment Coordination
Receptionist
Customer Service
Automotive Industry
Scheduling
Call Handling
Administrative Support

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