Jobs in Richmond

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Within 25 km of Richmond

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Long & McQuade Musical Instruments

Sales and Rental Associate

Vancouver, BC, Canada

Full-time

Within 25 km of Richmond · About 12.5 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posted: Nov 5, 2026

Original job description

Title

Sales and Rental Associate

Department

Pro Audio & Recording

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

368 Terminal Avenue

Vancouver, BC

Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to lift and carry large boxes
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset

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More about this job

Responsibilities

Help customers select and rent musical instruments and gear by identifying their needs, demonstrating products, and recommending suitable products and services. Handle calls and order follow-ups, troubleshoot customer issues, maintain product knowledge, merchandise the store, and assist with meetings, training, and store and warehouse duties.

Requirements

Must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Requires strong communication, a positive attitude, a strong work ethic, energy, organizational skills, attention to detail, the ability to lift large boxes, and confidence in recommending solutions; retail or sales experience is an asset.

Skills

Customer Service
Sales
Product Demonstration
Needs Assessment
Telephone Communication
Order Follow-Up
Troubleshooting
Product Knowledge
Merchandising
Organization
Attention To Detail
Verbal Communication
Problem-Solving
Teamwork
Musical Instrument Proficiency
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Musical Instruments
Pro Audio
Recording
Retail Sales
Rentals
Customer Service
Product Demonstrations
Product Features And Benefits
Customer Needs Assessment
Telephone Calls
Product Orders
Supplier Follow-Up
Troubleshooting
Product Knowledge
Store Policies
Merchandising
Store Maintenance
Warehouse Duties
Staff Meetings
Training

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