Company Description Troy Life & Fire Safety Ltd. is one of Canada’s leading providers of comprehensive life safety solutions, including fire alarm and suppression, signalling, nurse call, communications, security, and energy-saving systems. The company delivers coast-to-coast coverage and 24-hour service to support customers whenever safety issues arise. Services span fire alarm inspection and repairs, central monitoring, fire extinguishers, emergency lighting, and related safety technologies. Team members contribute to safeguarding people, property, and critical infrastructure in a wide range of environments.
Role Description The Registered Fire Protection Technician is responsible for inspecting, testing, maintaining, and repairing fire alarm, suppression, and related life safety systems in accordance with applicable codes, standards, and company procedures. Day-to-day tasks include performing scheduled inspections, documenting findings, completing service reports, and communicating clearly with customers and internal teams about identified issues and recommended corrective actions. The role also involves troubleshooting system faults, assisting with installations or upgrades, and ensuring all work complies with regulatory requirements and safety best practices. This is a full-time hybrid role based in Vancouver, BC, with a combination of on-site work at customer locations and some work-from-home for administrative tasks, report writing, and remote coordination.
Qualifications
- Registered Fire Protection Technician designation (or equivalent provincial certification) and knowledge of fire alarm and suppression systems, emergency lighting, and related life safety equipment.
- Experience with inspection, testing, maintenance, and basic repair of fire protection systems, including familiarity with Canadian building and fire codes, CAN/ULC standards, and industry best practices.
- Strong technical and diagnostic skills, including the ability to read and interpret drawings and schematics, use basic hand tools and test equipment, and accurately record and interpret system data.
- Effective communication and customer service skills, with the ability to explain technical information clearly, prepare concise service reports, and collaborate with colleagues, contractors, and clients.
- Solid organizational and time-management skills, including the ability to manage multiple service calls, prioritize workload, and work both independently and as part of a team in a hybrid environment.
- Valid driver’s license and clean driving record for travel to customer sites in the Vancouver area and, as required, surrounding regions.
- Comfort with basic digital tools and software used for scheduling, documentation, reporting, and remote communication.
- Previous experience in fire protection, building systems, or life safety services is an asset; completion of relevant technical or trade education is preferred.
- Commitment to safety, continuous learning, and adherence to non-discriminatory, inclusive workplace practices.
