New Value Solutions, a national IT consulting company, is seeking an experienced functional Project Manager to lead the design and implementation of complex, cross-functional business transformation initiatives within a large enterprise program. This role combines project management and business analysis, coordinating delivery across business, technology, operations, change, and benefits workstreams. The successful candidate will bring strong communication and leadership presentation skills, work independently with minimal direction, and demonstrate a proven track record of delivering projects on schedule.
Responsibilities:
- Lead end-to-end project delivery, from initiation and planning through design, implementation, transition to operations, and closeout.
- Define project scope, outcomes, success measures, delivery approaches, and accountabilities in alignment with program objectives.
- Develop and maintain integrated project plans, schedules, milestones, resource plans, and project control documentation.
- Manage dependencies and coordinate cross-functional teams, including business and operations leads, SMEs, Business Analysts, technology teams, change practitioners, and vendors.
- Develop financial forecasts, track actuals and variances, support financial reporting, and maintain project budget controls.
- Facilitate working sessions, design reviews, planning sessions, and decision-making forums with business, technology, and senior stakeholders.
- Prepare and deliver clear leadership presentations, executive updates, steering committee materials, status reports, business cases, and funding requests.
- Support current-state assessments, requirements gathering, process mapping, gap analysis, and future-state process and operating model design.
- Coordinate technology development, testing, defect resolution, release planning, and implementation activities.
- Support change impacts, communications, training, readiness planning, go-live support, and transition to operations.
- Manage risks, issues, scope changes, and resource constraints; maintain project documentation, approvals, and benefits tracking.
- Drive sustainable process improvements and provide coaching and guidance to team members as required.
Requirements:
- 7+ years of project management experience delivering complex, cross-functional projects.
- Experience leading functional project delivery across business and technology teams within business transformation, modernization, or operating model change initiatives.
- Proven track record of delivering projects on time, within scope, and within budget while managing quality, multiple workstreams, and competing priorities.
- Strong experience managing project plans, schedules, financial forecasts, risks, issues, dependencies, and governance materials.
- Excellent verbal and written communication skills, including demonstrated experience developing and delivering clear, concise presentations for senior leadership.
- Strong stakeholder management and facilitation skills, with the ability to build relationships, influence without direct authority, and coordinate delivery within matrix organizations.
- Experience supporting business analysis, business design, technology implementation, change management, and deployment activities.
- Experience driving process improvements and implementing sustainable operational changes.
- Insurance industry and/or public sector experience. Candidates with experience in both are strongly preferred.
- Strong analytical, problem-solving, organizational, and decision-making skills.
- Strong understanding of Lean and SAFe (Scaled Agile Framework) methodologies within hybrid delivery environments.
- Hands-on Azure DevOps experience, including work item management, milestone tracking, cross-team progress tracking, and stakeholder reporting.
- Ability to quickly become productive, work independently with minimal direction from Functional Leads, and provide coaching and guidance when required.
Preferred Requirements:
- PMP, PgMP, or equivalent project/program management certification, or demonstrated equivalent experience.
- Experience with end-to-end claims processes, workers’ compensation, insurance operations, or disability management.
- Lean or Six Sigma certification.
- Prosci or other organizational change management certification.
If you have the necessary expertise and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those shortlisted will be contacted.
ID# 5557