Company Description Founded in 1972, ALDO Group is a global fashion retailer specializing in the design and production of stylish, high-quality, and accessible footwear and accessories. From its head office in Montreal, the company operates over 1,500 stores worldwide under its banners ALDO and Call It Spring. ALDO Group is driven by values that focus on fashion, social responsibility, and creating a culture of love, confidence, and belonging. The company actively promotes diversity, inclusion, and environmental responsibility, and in 2018 became the first fashion footwear and accessories company certified climate neutral. Team members join a brand that is committed to ongoing sustainability and a positive impact on communities.
Role Description The Part-time Sales Assistant role is a customer-facing, on-site position located in Vancouver, BC. In this full-time role, the Sales Assistant supports daily store operations by welcoming customers, providing knowledgeable product guidance, and delivering a positive in-store experience. Responsibilities include assisting customers with footwear and accessory selections, processing sales transactions, maintaining visual merchandising standards, and ensuring the sales floor and stockroom are organized and well-presented. The role also involves meeting sales targets, handling customer inquiries and returns, and collaborating with team members to achieve store performance goals. The Sales Assistant is expected to demonstrate ALDO Group’s values in every interaction and contribute to an inclusive, engaging store environment.
Qualifications
- Candidates should possess strong Customer Service and Interpersonal Skills to build rapport and provide a welcoming, supportive experience for every customer.
- Candidates should possess effective Communication and Sales skills to explain product features, recommend solutions, and help meet individual and store sales targets.
- Candidates should possess solid Organization Skills to manage multiple customer needs, maintain store standards, and support efficient daily operations.
- Previous retail or fashion sales experience is beneficial, particularly in footwear or accessories.
- Ability to work flexible shifts, including evenings, weekends, and holidays, as required.
- Reliable, collaborative, and motivated to contribute to an inclusive, diverse, and sustainability-focused workplace.
