Part-Time Clinic Receptionist / Administrative Assistant
NYT-OT | North Vancouver | In person
NYT-OT is a pediatric occupational therapy clinic supporting neurodivergent children and their families. We are looking for a warm, organized, and dependable administrative assistant to help our clinic run smoothly.
Responsibilities
- Welcome children and families and create a comfortable, respectful clinic experience.
- Manage bookings, cancellations, waitlists, and schedule changes.
- Respond professionally to calls, emails, and inquiries in English and Farsi.
- Send intake forms, consent documents, questionnaires, and reminders; follow up on missing information.
- Prepare invoices, track payments, and assist with funding paperwork.
- Coordinate administrative communication between families and the therapy team.
- Maintain accurate, confidential records.
- Keep reception and shared spaces organized and support daily clinic operations.
Requirements
- Fluency in spoken Farsi and English is required to communicate with the families we support.
- Strong organization, attention to detail, and follow-through.
- Friendly, professional communication and sound judgment.
- A calm, flexible approach when plans change or families need support.
- Confidence using scheduling software, email, and digital records.
- Ability to work independently, prioritize tasks, and ask for guidance when needed.
- Respect for confidentiality and a welcoming, neurodiversity-affirming approach.
Previous experience in a medical, rehabilitation, or pediatric clinic is an asset. Familiarity with Jane or IntakeQ, invoicing, and third-party funding processes is preferred.
Position details
- Part-time, in-person position in North Vancouver.
- Consistent weekly availability required; schedule and hours to be discussed.
- Hourly compensation: $21–$25, depending on experience.
To apply
Please send your résumé and a brief introduction to mehrnoosh@nytot.ca. Include your weekly availability, earliest start date, and relevant clinic administration experience.
