About Univerus
Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast-growing enterprise software company specializing in vertical market solutions. With over 300 employees, more than 20 acquisitions, and a global customer base exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government, utilities, construction, manufacturing, health and safety, education, and beyond.
Learn more at univerus.com
Position Details
Hours: 40 hours per week, Monday to Friday
Salary Range: $70,000 to $85,000 CAD per year
Location: Hybrid - Burnaby, BC, Canada
This is a new requirement.
Role Overview
The Human Resources Generalist runs the daily functions of the HR department, including employment document creation, initial candidate screening, benefits administration support, and enforcement of company policies. The role provides HR and employee support to all Univerus-affiliated business units and the Corporate team, with a focus on supporting the business units and the corporate executive team. A successful candidate is comfortable in a position as a go-to resource, growing into an HR-leadership position with one of our portfolios and serving as the
lead HR partner to that portfolio's Senior Executive Vice President (SEVP). The role also works closely with the Finance, Legal and Operations teams with the HR function under the Office of the Chief Financial Officer. This is a hybrid position, with a strong preference for candidates who are willing to be based out of our Burnaby, BC office.
Organizational Relationship
Reports directly to the Chief Finance Officer (CFO), or equivalent, of Univerus Software Inc. and is accountable for carrying out all assigned responsibilities. Serves the human resources needs of Corporate and the business units (BUs) with the other members of the HR team.
Key Internal Relationships
- Works interactively with the HR team, Executive Team, SEVPs, Business Unit Leaders and BU managers.
- Collaborates with the Finance, Legal and Operations teams.
- Provides HR support to employees at all levels of the organization.
Key External Relationships
- Works with outside vendors and consultants as required.
Key Responsibilities
Recruitment, Onboarding and Integration
- Arrange and complete onboarding, including for newly acquired employees.
- Carry out the onboarding process, keeping it up to date and of high quality so every employee understands their role in relation to the overall vision.
- Champion the integration of newly acquired business units: welcome new employees, address concerns sensitively, and introduce Univerus tools and processes.
- Support recruitment, including posting roles, screening candidates and coordinating interviews with hiring managers. HR Administration and Employee Records.
- Create employment documents and perform routine tasks to administer and execute HR programs, including compensation, benefits and leave.
- Assist with benefits administration, including enrolments, changes and carrier inquiries.
- Ensure all relevant documents are added to the Univerus HRIS, and follow up with managers when documents are missing.
- Process year-end updates as required (vacation allotments, salary and title updates).
- Support payroll by preparing and verifying employee changes (new hires, terminations, compensation and leave updates).
- Create and maintain the corporate org chart on a regular basis.
- Support the performance management cycle, including goal setting, reviews and manager guidance.
- Work alongside leadership on HR budgeting and headcount forecasting.
- Create and maintain key HR metrics and reporting (turnover, headcount, time-to-fill) for the respective business units.
Employee Relations, Compliance and Confidentiality
- Attend and participate in employee disciplinary meetings, terminations and investigations.
- Complete the offboarding of employees.
- Handle employment-related inquiries from applicants, employees and supervisors, referring complex or sensitive matters to the appropriate staff.
- Handle confidential matters with discretion, including terminations, resignations and other employee matters.
- Review, track and document compliance with corporate policies and procedures via Univerus’ HRIS and enforce company policies.
- Assist in maintaining records management, particularly to meet all legal requirements.
Policies, Procedures and HR Strategy
- Work with the Executive Team to update and recommend HR policies and procedures, and assist in creating and maintaining the employee handbook.
- Support the Executive Team in developing and delivering strategic HR plans that fit the overall business direction.
- In conjunction with the Executive Team, determine HR and employee strategies that pertain to the business units.
- Coach and advise managers and business unit leaders on people matters, including performance, employee relations and team structure, and support key employee and HR decisions.
- Identify and recommend improvements to internal standard operating procedures, including administering employee engagement surveys and employee outreach.
- Coordinate learning and development programs, including identifying training needs, sourcing providers,tracking completion of mandatory training and supporting employee development plans.
- Support talent reviews and succession planning with business unit leaders, helping identify high-potential employees and critical roles, and develop readiness plans for key positions.
Cost Management and Vendor Support
- Identify opportunities to reduce operating costs.
- Recommend and implement cost-savings initiatives related to HR systems and procedures.
- Manage relationships with HR vendors and consultants (e.g., benefits carriers, HRIS providers), including renewals and service reviews.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Exceptional communication, writing and interpersonal skills, with an ethical mindset.
- Demonstrated ability to solve problems and resolve conflicts.
- Excellent organizational skills and attention to detail.
- Demonstrated ability to prioritize tasks.
- Demonstrated ability to act with integrity, professionalism and confidentiality.
- Strong knowledge of HR policies and systems.
- Working knowledge of employment law, particularly within British Columbia and Ontario
- Familiarity with HR software and working knowledge of MS Office.
- Familiarity with Artificial Intelligence and the use cases within core HR-workflows
- Builds trusted relationships at all levels of the organization and models Univerus’ values.
Education And Experience
- Minimum of 3-5 years of experience in human resources. Experience in software development, information technology (IT), financial services, or other professional, technology-driven industries is mandatory.
- Bachelor’s degree in Human Resources, Business or a related field, or an equivalent combination of education and experience.
- Experience in payroll and/or benefits administration.
- Experience in multi-entity organizations and/or mergers and acquisitions (M&A) considered an asset.
- CPHR, CHRP or CHRL designation (or working toward one).
What We Offer
- Health and Dental Coverage
- RRSP
- EFAP
- Generous Paid Time Off
- Flexible Work Environment
- Education Reimbursement Program
Additional Notes
Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.
If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.
Please note that we may use AI as part of our recruitment and hiring process. While we may incorporate select AI features to enhance process efficiency, we remain committed to human-led decision making. We recognize that AI is not perfect, so all AI-generated outputs are subject to human review to ensure accuracy and fairness. Our goal is to use technology to support, not replace, thoughtful human decision-making in recruitment and hiring.
How to Apply
Ready to join us? Please submit your resume by clicking apply.
