Jobs in Richmond

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Within 25 km of Richmond

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Miniso Canada

Full-time Shift Lead (CA52 Richmond Centre)

6551 No 3 Rd, Richmond, BC, V6Y 2B6, Canada

Full-time

Within 25 km of Richmond · About 0.5 km from the city centre

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Job details

Job type: Full-time
Posted: Nov 10, 2026

Original job description

Job description

We are looking for a Full-time Shift Lead to join us in our Richmond Centre location.

Address: 6551 Number 3 Rd, Richmond, BC V6Y 2B6

Responsibilities:

Ensure compliance of all cash handling standards; ensure timely processing of the bank deposits
Provide customer-focused service; welcome customers and resolve both employee and customer queries and complaints; ensure all team members are upholding the customer service standard
Carry keys and alarm codes; perform standardized opening and closing procedures
Train, develop, and coach team members; ensure accountability and compliance of all members
Ensure all employees are compliant with company policies: operational, human resources, loss prevention, and health & safety
Manage teams of up to 4 people at a time; delegate tasks and breaks
Perform and supervise daily procedures, such as handling shipments, merchandising, and cashier duties
Act as a Store Manager when in lieu of a Store Manager on shift
Oversee store cleanliness and maintenance as per company standard.
Collaborate with management to organize and set up store promotions.
Check and respond to store emails and complete assigned tasks and requests; maintain professional correspondence with respective departments.
And any other duties as assigned

Qualifications:

Minimum of High School Graduate
Eligible to work in Canada
Flexible work hours and times
Skills & Experience Required:
Exceptional customer service skills
Self-driven and motivated
Energized and outgoing
Proactive and organized
Excellent communications and interpersonal skills
Team player
Experience in Retail stores is an asset

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More about this job

Responsibilities

Lead shifts by overseeing customer service, cash handling, deposits, opening and closing procedures, and daily store operations. Train and supervise team members, ensure compliance with company policies, maintain store standards, and support promotions and administrative tasks.

Requirements

A high school graduate who is eligible to work in Canada and can work flexible hours is required. Strong customer service, communication, organization, motivation, and teamwork are expected; retail experience is an asset.

Skills

Customer Service
Cash Handling
Bank Deposit Processing
Team Leadership
Training And Coaching
Task Delegation
Store Operations
Merchandising
Cashiering
Loss Prevention
Health And Safety Compliance
Complaint Resolution
Organization
Communication
Interpersonal Skills
Store Maintenance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Shift Leadership
Customer Service
Cash Handling
Bank Deposits
Opening And Closing Procedures
Team Training
Coaching
Task Delegation
Store Operations
Shipment Handling
Merchandising
Cashiering
Loss Prevention
Human Resources Policies
Health And Safety
Store Cleanliness
Store Maintenance
Promotions
Email Correspondence
Complaint Resolution

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