Jobs in Richmond

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Within 25 km of Richmond

Added 1 month ago
GG
Front Desk Mid
Gold's Gym - British Columbia
Vancouver, BC
- $17.85 CAD / hour
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Gold's Gym - British Columbia

Front Desk Mid

Vancouver, BC, V5Z 1J5, Canada

$17.85 CAD / hour · Part-time

Within 25 km of Richmond · About 9.2 km from the city centre

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Job details

Pay: $17.85 CAD / hour
Job type: Part-time
Posted: Sep 22, 2026

Original job description

Customer Service Representative (Mids/Closing)
Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role

Schedule: 3–4 days per week (12–24 hours)
Availability: Thursday 2:00pm-6:00pm / Fridays 2:00pm-6:00pm
- Weekend Closings as needed (5:15pm-10:15pm)
Commitment: No extended travel/time off during the first 4 months*
Great for Students!

What We’re Looking For

Previous customer service experience (required)
Strong written and verbal communication skills
Fluent in English (additional languages are an asset)
Experience with cash handling and POS systems
Strong problem-solving and critical thinking skills
Ability to work both independently and as part of a team
Reliable transportation or ability to commute easily
First Aid certification (asset)
Must be able to work in fast paced environment
Proficiency with Computers*

Key Responsibilities

Oversee front desk operations during evening closing shifts
Ensure the facility is properly secured and prepared for the next day
Greet and check in members and guests using proper procedures
Deliver exceptional customer service across phone, email, and in-person interactions
Direct guests and appointments to appropriate staff efficiently
Support guest check-in and onboarding processes
Handle daily cash reconciliation accurately
Assist the sales team with guest tours and membership support
Support prospect and member outreach via calls, texts, and emails
POS handling and end of night close out

What We Offer

A positive, collaborative team environment
Complimentary gym membership
Employee discounts on Gold’s Gym products and services

Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

The role involves overseeing front desk operations, managing member check-ins, and ensuring the facility is properly secured during closing shifts. Additionally, the representative will handle cash reconciliation, support sales team outreach, and provide exceptional customer service.

Requirements

Candidates must have previous customer service experience and strong communication skills, including fluency in English. Proficiency with computers, cash handling, and POS systems is required, along with the ability to work in a fast-paced environment.

Skills

Customer service
Cash handling
POS systems
Communication skills
Problem-solving
Critical thinking
Computer proficiency
Teamwork
Facility security
Membership support
Outreach

Benefits

Complimentary gym membership
Employee discounts on Gold’s Gym products and services

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front Desk
POS Systems
Cash Handling
Fitness
Membership Support
Closing Shifts
Facility Security
Communication
Problem-solving
Computer Proficiency
Outreach
Sales Support
First Aid

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