Jobs in Richmond

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Within 25 km of Richmond

Added 2 months ago
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Added 2 months ago
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Uni-one Food Group Inc.

customer service manager - retail

Delta, BC, Canada

Full-time

Within 25 km of Richmond · About 14.3 km from the city centre

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Job details

Job type: Full-time
Posted: Apr 12, 2026

Original job description

Overview

Languages

English

Education

College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Plan budgets and monitor revenues and expenses
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers

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More about this job

Responsibilities

The manager is responsible for planning and evaluating daily retail operations, including budgeting and monitoring revenues. They also oversee staff recruitment, supervision, and the resolution of customer complaints and supply issues.

Requirements

Candidates must have between 2 and 3 years of experience and a college or CEGEP education. Proficiency in English is required for this on-site role.

Skills

Daily Operations Management
Staff Supervision
Market Research
Budget Planning
Revenue Monitoring
Customer Conflict Resolution
Recruitment
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Consumer Demand
Sales Volume
Market Trends
Budgeting
Staffing
Customer Service
Supply Chain
Logistics
Operations Management

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