Jobs in Richmond

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Within 25 km of Richmond

Added 5 months ago
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Canucks Sports & Entertainment

Club Concierge

Vancouver, BC, V6B 6G1, Canada

Part-time

Within 25 km of Richmond · About 12.4 km from the city centre

Apply on recruiting.ultipro.ca About employer

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Job details

Job type: Part-time
Posted: Jul 22, 2026

Original job description

Classification: Club Concierge
Department: Hospitality
Reports to: Manager/Assistant Manager/Supervisor, Hospitality

At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!

POSITION OVERVIEW:

As part of the premium hospitality team, the club concierge staff provide best in class service to guests of our in-arena restaurants and clubs. This is an hourly, events-based, part-time position.

A typical shift includes:

Greeting and assisting guests at the reservation desk upon arrival
Providing best in class service to season ticket holders, VIPs, and arena guests
Proactively engaging with fans in an effort to create a friendly and personal connection
Other duties as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

Must be able to work weeknights, weekends, and holidays with varying start times
Must be able to safely lift up to 35 lbs.
Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
Previous hosting or customer service experience
Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining
This is an onsite role at Rogers Arena in downtown Vancouver

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Provide best-in-class service to guests, VIPs, and season ticket holders at in-arena restaurants and clubs. Responsibilities include greeting guests at the reservation desk and proactively engaging with fans to create personal connections.

Requirements

Candidates must have previous hosting or customer service experience and the ability to work a flexible schedule including nights, weekends, and holidays. Physical requirements include the ability to stand for long periods and lift up to 35 lbs.

Skills

Customer Service
Guest Relations
Hospitality Management
Reservation Management
VIP Service
Communication Skills
Time Management
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Club Concierge
Guest Services
Event Staff
VIP Hospitality
Rogers Arena
Customer Experience
Food and Beverage
Reservation Desk
Vancouver

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