The SkinGirls is looking for a Clinic Manager
Role Description
The Clinic Manager is a full-time, on-site role based in Vancouver, BC, responsible for overseeing daily operations. This role includes managing staff schedules, supporting team performance, and ensuring a high standard of client care and service throughout the clinic.
The Clinic Manager monitors inventory, assists with financial reporting, and ensures adherence to safety, compliance, and clinical protocols. The role also involves handling client inquiries and escalations, coordinating training for staff, and collaborating with medical and aesthetic professionals to support smooth treatment delivery.
The Clinic Manager helps maintain a welcoming environment, supports marketing and promotional initiatives, and contributes to the continuous improvement of clinic processes.
Qualifications
- Strong customer service skills, with a focus on client satisfaction and relationship building.
- Experience with basic financial oversight, and resource management within a clinic or service-based environment.
- Excellent communication skills for interacting with clients, staff, and medical professionals, both verbally and in writing.
- Understanding of medical spa or aesthetic medicine environments, including familiarity with clinical procedures and safety standards.
- Ability to train, coach, and support staff, fostering a collaborative and performance-driven team culture.
- Previous experience in clinic management, spa management, hotel; management or healthcare administration is a must
- Strong organizational and problem-solving skills, with attention to detail and the ability to prioritize tasks effectively.
- Proficiency with clinic management software, scheduling tools, and basic office applications.
