Action Contents & Moving is a leading specialized contents-claims company trusted by insurers, restoration partners and homeowners across British Columbia. We manage complex contents claims from initial assessment and pack-out through documentation, storage and final resolution.
In this key leadership position, you will work directly with the Managing Partner and operational leadership team. Your financial insight will influence real business decisions, and strong ideas can be implemented quickly.
If you want to join a growing, entrepreneurial company where accountability, technology and continuous improvement are taken seriously, this opportunity may be a strong fit.
The Opportunity:
The Senior Controller will serve as Action’s senior finance leader while maintaining hands-on ownership of the accounting function.
This role combines accounting leadership, financial analysis and practical execution. You will own the complete accounting cycle, financial reporting, cash-flow forecasting, budgeting, controls and operational finance while helping leadership make informed decisions.
You will lead a lean finance function supported by the Office Manager, with the opportunity to shape the team, processes and systems as the business grows.
The successful candidate will be comfortable moving between detailed accounting work and forward-looking financial leadership. This is an opportunity to make a visible impact within an entrepreneurial business where decisions are made quickly and the finance function is closely connected to operations.
Key Responsibilities:
Accounting and Financial Reporting
- Own the monthly, quarterly and annual financial close processes.
- Prepare and review journal entries, accruals, account reconciliations and balance-sheet working papers.
- Maintain accurate financial records across accounts payable, accounts receivable, payroll, commissions and the general ledger.
- Prepare timely monthly financial statements and management reporting.
- Ensure appropriate accounting treatment, documentation and financial controls.
- Prepare complete year-end working papers and coordinate corporate tax filings with external advisors.
- Maintain compliance with GST/PST, payroll remittances and other regulatory obligations.
Cash Flow, Budgeting and Forecasting
- Develop and maintain short- and medium-term cash-flow forecasts.
- Lead the annual budgeting process and maintain rolling forecasts.
- Monitor actual performance against budgets and forecasts, identifying material variances, risks and opportunities.
- Manage liquidity planning, working capital and upcoming financial obligations.
- Establish a consistent process for reviewing receivables, collections and payment priorities.
- Provide leadership with timely visibility into financial performance and future cash requirements.
Operational and Commercial Finance
- Develop meaningful reporting around profitability, margins, billing performance, receivables and working capital.
- Partner with operational leaders and project managers to improve financial accountability and decision-making.
- Evaluate hiring decisions, capital expenditures, investments and growth initiatives.
- Translate financial information into practical recommendations for a project-based operating business.
- Provide constructive financial guidance while supporting an entrepreneurial leadership team.
- Assist leadership in evaluating business performance, resource allocation and opportunities for profitable growth.
Controls, Systems and Process Improvement
- Establish and maintain effective financial policies, approval processes and internal controls.
- Build scalable, well-documented finance processes that support continued growth.
- Improve financial workflows through automation, AI-enabled tools and stronger system integration.
- Support the continued development and integration of Action’s operational and financial systems.
- Evaluate future accounting, reporting and ERP requirements as the business grows.
- Coordinate with external accountants, tax advisors, lenders, insurers and banking partners.
People and Process Leadership
- Provide direction, training and oversight to the Office Manager on bookkeeping, payroll documentation, AP/AR administration and finance processes.
- Establish clear responsibilities, deadlines and review controls.
- Promote accountability, accuracy, continuous improvement and cross-functional collaboration.
- Assess future finance and accounting support requirements as the business grows.
- Help shape the appropriate long-term structure of the finance function.
Qualifications
- CPA designation strongly preferred.
- Five+ years of progressive accounting and finance experience is preferred.
- Experience in a Controller, Accounting Manager or comparable finance-leadership position.
- Demonstrated hands-on ownership of the complete accounting cycle within a private operating company.
- Strong experience with month-end close, account reconciliations, cash-flow forecasting, budgeting and management reporting.
- Experience in a project-based, service, logistics, restoration, construction, distribution or similar operational environment is an asset.
- Strong understanding of accounting principles, tax compliance and internal controls.
- Proven ability to improve systems, processes and manual workflows.
- Comfort adopting automation and AI-enabled finance tools.
- Strong communication skills and the confidence to challenge decisions constructively.
- Advanced proficiency with Excel and accounting or ERP systems.
- QuickBooks Online experience is an asset.
- Experience preparing T2 corporate tax returns is an asset.
Compensation and Work Arrangement
- Full-time, permanent position based at Action’s Richmond office on Mitchell Island.
- The role will be office-based during the first six months to support onboarding, operational understanding and relationships across the business.
- Following the first six months, a hybrid arrangement of up to two remote days per week may be available based on performance, business requirements and the needs of the team.
- Base salary of $110,000–$150,000, depending on experience, qualifications and demonstrated capability.
- Comprehensive benefits commencing upon employment, including dental and vision coverage.
- Paid vacation.
- Annual CPA membership dues paid by the company.
- Eligibility for a discretionary bonus based on company profitability and individual performance.
- Relevant professional development may be supported when approved in advance.
