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Läderach

Seasonal Sales Associate

Richmond, BC, Canada

Part-time

Within 25 km of Richmond · About 2.9 km from the city centre

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Job details

Job type: Part-time
Apply by: Nov 19, 2026
Posted: Oct 20, 2026

Original job description

Company Description Läderach is a Swiss family-owned chocolate company renowned worldwide for its high-quality fresh chocolate, pralines, truffles, and other artisanal creations. Founded in 1962 in Ennenda, Canton Glarus, it continues to produce exclusively in Glarus, maintaining strong roots in Swiss craftsmanship. The company oversees the entire process from cocoa bean to finished product, ensuring premium quality through careful sourcing, in-house production, and a focus on sustainability and social responsibility. Läderach operates over 250 chocolateries globally, employing more than 3,000 team members from over 80 countries. Its commitment to innovation, including vegan offerings and award-winning chocolate expertise, makes it a dynamic environment for individuals passionate about chocolate and customer experience.

Role Description The Seasonal Sales Associate role is a part-time, on-site position based in Richmond, BC, within a Läderach chocolaterie. The individual in this role will greet customers, provide product information, offer samples, and guide guests in selecting chocolates and gifts that meet their needs. Daily responsibilities include handling point-of-sale transactions, maintaining a clean and attractive store environment, stocking and merchandising products, and supporting inventory counts as required. The Seasonal Sales Associate will assist with seasonal promotions, gift wrapping, and preparation of displays to ensure a premium brand experience. This role also involves following food handling, safety, and company standards while contributing to a positive, collaborative team atmosphere during peak holiday and seasonal periods.

Qualifications

Candidates should possess strong customer service and interpersonal skills, including the ability to engage warmly with diverse customers and build positive relationships.
Candidates should possess sales and retail skills, such as upselling, product recommendation, and comfort with point-of-sale systems and cash handling.
Candidates should possess communication and language skills, including clear verbal communication and basic written skills; additional language ability is an asset.
Candidates should possess organizational skills, including attention to detail, ability to manage multiple tasks, and maintain a tidy, visually appealing store environment.
Candidates should possess teamwork and reliability, including punctuality, flexibility to work evenings, weekends, and holidays, and a collaborative approach in a fast-paced setting.
Interest in premium chocolate, food, or hospitality environments, and prior experience in retail, customer service, or food service is beneficial.
Ability to stand for extended periods, lift and move product within reasonable limits, and follow food safety and hygiene standards is required.

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More about this job

Responsibilities

Welcome customers, explain products, offer samples, and help guests choose chocolates and gifts while processing sales transactions. Maintain store cleanliness and displays, stock and merchandise products, support inventory counts and seasonal promotions, and follow food safety and company standards.

Requirements

Candidates need strong customer service, communication, sales, organizational, and teamwork skills, along with reliability and flexibility to work evenings, weekends, and holidays. They must be able to stand for extended periods, move products within reasonable limits, and follow food safety and hygiene standards; retail, customer service, or food service experience is beneficial.

Skills

Customer Service
Interpersonal Communication
Sales
Upselling
Product Recommendations
Point-of-Sale Systems
Cash Handling
Verbal Communication
Organization
Attention to Detail
Merchandising
Teamwork
Reliability
Food Safety
Gift Wrapping
Inventory Support

Visa sponsorship

Not detected in the job text

Keywords

Retail Sales
Customer Service
Premium Chocolate
Product Information
Product Sampling
Upselling
Product Recommendations
Point-of-Sale Transactions
Cash Handling
Store Maintenance
Stocking
Merchandising
Inventory Counts
Seasonal Promotions
Gift Wrapping
Display Preparation
Food Handling
Food Safety
Hygiene Standards
Customer Experience
Teamwork
Holiday Retail

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