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Urban Barn Ltd.

Order Administrator | Annacis Island

Delta, BC, Canada

$18.75 to $19 CAD / hour

Within 25 km of Richmond · About 14.3 km from the city centre

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Job details

Pay: $18.75 to $19 CAD / hour
Working hours: 40 hours per week
Posted: Oct 14, 2026

Original job description

Join our team as an Order/Logistics Administrator at our office and facility located on Annacis Island, in Delta, BC.

Contribute to Urban Barn's commitment to exceptional customer service. As an Order/Logistics Administrator, you will be responsible for supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from the warehouse to our customers is seamless.

Our Logistics team works in-office, from Monday to Friday, from 7:30am – 4:00pm (availability on Saturday might be considered an asset). We are looking for candidates who are available to work full-time (40 hours per week).

What You Will Do:

Complete customer order administration and organize shipping logistics
Review and troubleshoot orders for accuracy
Collaborate to resolve order issues, and provide status updates
Communicate with 3PL partners to manage order shipment and delivery
Manage and support E-Commerce orders and shipping logistics
Assist with warehouse inventory management

What You Bring:

Excellent verbal and written communication skills; customer service skills considered an asset
Experience in customer orders and support roles preferred
Experience in an office environment preferred
High attention to detail and exceptional critical thinking skills
Intermediate MS Outlook and Excel; working knowledge of SAP considered an asset
Multitasking and time management skills
Positive attitude and ability to multitask
Ability to work at a desk and on a computer for 95% of the day

Why Join Urban Barn:

We don't just sell home décor, we help furnish life's biggest moments
Competitive wage
Group benefits (health, dental and vision coverage)
A Group RSP program
A 40% discount on Urban Barn products
Opportunities for professional development and advancement
We offer a fun work environment with a collaborative team

Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.

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More about this job

Responsibilities

The Order/Logistics Administrator manages customer order administration, shipping logistics, and E-Commerce order flow. They also collaborate to resolve order issues and assist with warehouse inventory management.

Requirements

Candidates should have experience in customer support or office environments and possess strong communication and critical thinking skills. Proficiency in MS Outlook and Excel is required, while knowledge of SAP is considered an asset.

Skills

Order administration
Logistics
Customer service
Shipping
Troubleshooting
Inventory management
Communication
Critical thinking
MS Outlook
MS Excel
SAP
Multitasking
Time management

Benefits

Health coverage
Dental coverage
Vision coverage
Group RSP program
40% discount on Urban Barn products
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Order Administration
Logistics
Customer Service
Shipping
E-Commerce
Warehouse
Inventory Management
MS Outlook
MS Excel
SAP
3PL
Order Fulfillment
Data Entry
Supply Chain

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