Your new company
We are working with an established real estate organization in Vancouver to recruit a Leasing Coordinator to join their residential property team. They provide rental housing within a unique, community-focused environment and place a strong emphasis on delivering a high level of service to their residents.
Your new role
- Build relationships with prospective residents, supporting them from initial enquiry through to move-in.
- Conduct personalised consultations and property tours, recommending homes based on individual needs and lifestyle.
- Showcase available homes, neighbourhoods, amenities and community features.
- Manage leasing enquiries, waitlists and vacancy pipelines, maintaining regular communication with prospects.
- Provide a smooth leasing experience, responding to questions and addressing concerns throughout the process.
- Process rental applications, including screening, reference and credit checks in line with the RTA.
- Prepare tenancy agreements, deposits and other required leasing documentation.
- Work towards individual and team leasing and occupancy targets.
- Partner with Property Management to ensure a smooth transition from leasing through to residency.
- Maintain accurate leasing records and support listings and marketing activity where required.
What you'll need to succeed
- 2+ years’ experience in a customer-facing environment, such as hospitality, hotels, tourism, premium retail, residential communities or student services.
- Excellent verbal and written communication skills, with a natural ability to build rapport with a wide range of people.
- Strong customer service instincts with good problem-solving and critical-thinking skills.
- A proactive approach, with the ability to take ownership and work with a high level of accountability.
- Comfortable using technology, including Microsoft Office, CRM systems and digital communication platforms.
- Flexibility to work some evenings and weekends on a rotational basis.
What you'll get in return
- Competitive salary of up to $65,000
- Performance-based bonus
- Comprehensive health and dental benefits
- Generous employer RRSP contribution
- 3 weeks’ vacation to start
- Wellness and transportation benefits
- Paid parking available
- Employer-paid mobile phone
- A strong overall benefits package
- Opportunity to grow your career within an established real estate organization
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.