Home Expert (Part Time - $24/hour)
Department: Retail - Leadership
Employment Type: Permanent - Full Time
Location: Vancouver
Compensation: CA$24.00 / hour
Description
Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy - it requires solving challenging, meaningful problems. This is where you come in, as a Home Expert (Part-time) you'll be the face of Article, making every in-store interaction feel easy, inspiring, and memorable.
Availability:
Our store is open 7 days a week, 10 am -6 pm PST.
As a part-time employee, you must have a minimum availability of 24 hours per week (i.e. 3 days per) per week, including mandatory availability on Saturday and Sunday. Work schedules will be provided at least two weeks in advance, with specific start times varying within a specified range.
We require individuals with flexible availability. The shifts you will be assigned to will typically be between the following hours:
9:00 am - 7:00 pm PST (Hour early to open and Hour later to close)
If you are interested in joining our team, please ensure that you can accommodate these shift timings as part of your availability.
Store Location: 848 E Hastings St, Vancouver, BC, V6A 1R6
What You'll Do:
As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s.
- Welcome customers into the showroom and help them feel at home
- Guide customers through our furniture selection and support online ordering
- Stay informed about our products, tools, and policies to support customer confidence
- Keep the showroom looking beautiful and organized throughout the day
- Use internal systems to manage orders, support returns, and navigate logistics
- Collaborate with teammates and contribute to a respectful, team-first environment
- Participate in regular coaching and feedback with your Store Manager
- Flex to support peak periods on weekends and key retail dates
Who You Are:
Requirements:
- Legally able to work in Canada
- Completion of a criminal background check
- Reliable transportation to (location)
- Must be able to lift up to 30 pounds at times
- Minimum 18 years of age
Customer Experience:
- You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
- You’re passionate about helping people and love solving problems
- You build strong, genuine relationships that create long-term Article customers
Work Style:
- You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment
Perks & Benefits:
Wealth:
- The hourly pay starts at $24/hour
- We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus
Life:
- 15 days of vacation*
- 1 extra day off (Inclusion and Diversity Day)
- 6 well-being (sick) days
Total Health:
- Excellent extended health and dental benefits packages
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
Growth:
- Start in the showroom, and grow from there; we’ve had retail Particles move into lead, regional, and HQ opportunities.
Extra:
- 45% discount (15% for friends and family, too) on our whole product offering
*Prorated #INDARTICLE
