The hourly wage range for this position is $25.70. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
As a General Helper, you will:
- Welcome customers, assist with product inquiries, and provide friendly, efficient service.
- Maintain the cleanliness and presentation of the counter, checkout area, and marketplace displays.
- Restock and merchandise shelves, coolers, and displays according to Compass standards to ensure products are well-faced, organized, attractively presented, and available for customers.
- Travel between two marketplace locations (approximately a 25-minute walk apart) throughout the day to monitor inventory levels, replenish stock, transfer products as needed, and ensure merchandise availability at both sites.
- Perform regular inventory counts, stock audits, and product reconciliation to maintain accurate inventory records.
- Monitor product levels and communicate low stock, shortages, or replenishment needs to manager.
- Follow all food safety, sanitation, and workplace safety standards when handling food products and stocking supplies.
- Support the flow of the marketplace by organizing products, rotating stock using FIFO, checking for damages and expiry dates, and maintaining a tidy storage area.
- Assist with opening and closing duties, including count-ins/count-outs, cleaning tasks, and preparing the area for the next shift.
- Contribute to quality and service improvements by offering suggestions, reporting issues, and helping maintain a clean, welcoming environment.
About You
- Excellent customer service and communication skills.
- Previous experience as a cashier, counter staff, stocker, inventory clerk, or similar role is an asset.
- Must possess a valid Advanced Food Safe Certificate.
- Ability to understand and follow written and verbal instructions and ask for clarification when needed.
- Strong teamwork skills and the ability to work collaboratively with others.
- Experience with inventory counting, stock control, and maintaining accurate inventory records is an asset.
- Ability to lift and carry up to 50 lbs safely and repeatedly throughout the shift.
- Able to walk between two marketplace locations (approximately 25 minutes apart) multiple times daily.
- Comfortable standing, walking, lifting, stocking, and performing physical work for extended periods.
- Reliable, punctual, and able to maintain accuracy and attention to detail in a fast-paced environment.
- Strong organizational skills with a commitment to maintaining food safety, inventory accuracy, and a high standard of customer service.
