Tenure: Full-Time Contract, 3–6 Months with possibility of it turning permanent
Salary: $52,000–$57,000 annually
Job Overview
We are seeking an experienced and organized LTL Dispatcher to coordinate daily city pickup and delivery (P&D) operations. The successful candidate will be responsible for dispatching drivers, adjusting routes throughout the day, monitoring pickup coverage, and ensuring freight moves efficiently and on schedule. This role requires strong communication, problem-solving, and organizational skills, along with experience using TruckMate or similar transportation management systems.
Key Responsibilities
- Dispatch city pickup and delivery (P&D) drivers and adjust routes throughout the day to accommodate changing priorities and operational needs.
- Assign pickups, monitor driver progress, and ensure all scheduled pickups are completed.
- Create trips, manifest drivers, and process arrivals and departures using TruckMate.
- Check in drivers, verify pickup documentation, and print dock labels to support accurate freight processing.
- Communicate with drivers, customers, and external carriers regarding delays, service issues, additional pickups, and schedule changes.
- Monitor driver hours and coordinate with dock supervision to maintain efficient freight flow and meet service deadlines.
- Resolve dispatch and delivery issues promptly while maintaining accurate records and providing timely operational updates.
- Support daily transportation operations by ensuring compliance with company procedures and service standards.
Qualifications and Requirements
- Previous experience in LTL dispatching is required.
- Experience coordinating city pickup and delivery (P&D) drivers and managing daily routes.
- Familiarity with TruckMate or a similar transportation management system (TMS).
- Knowledge of freight documentation, driver manifests, trip creation, and dock operations.
- Strong communication and coordination skills when working with drivers, customers, carriers, and internal teams.
- Ability to multitask, prioritize changing demands, and resolve issues in a fast-paced transportation environment.
- Strong attention to detail, time management, and organizational skills.
