Full-time jobs in Richmond, British Columbia

Find full-time jobs in Richmond, British Columbia and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Richmond

Added 7 mins ago
Office Coordinator - Construction
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Added 7 mins ago
CG
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Added 7 mins ago
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Vancouver, BC
- $18 to $20 CAD / hour
Added 7 mins ago
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Added 8 mins ago
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Added 8 mins ago
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Vancouver, BC
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Vancouver, BC
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Associate, Financial Planning - British Columbia
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Vancouver, BC
Added 35 mins ago
I
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Vancouver, BC
- $147,050 to $190,300 CAD / year
Added 35 mins ago
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Vancouver, BC
Added 35 mins ago
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Vancouver, BC
- $120,000 to $130,000 CAD / year
Added 36 mins ago
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Burnaby, BC
- $47,500 to $92,500 USD / year
Added 36 mins ago
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Vancouver, BC
- $92,000 to $98,000 CAD / year
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Vancouver, BC
- $70,000 to $75,000 CAD / year
Added 36 mins ago
Executive Assistant/Office Manager
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Added 36 mins ago
P
Tax Manager
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Richmond, BC
- $100,000 to $120,000 CAD / year
Added 37 mins ago
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Burnaby, BC
Added 37 mins ago
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Vancouver, BC
Added 37 mins ago
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Vancouver, BC
Added 37 mins ago
NI
Business Analyst Staff - Sales
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Richmond, BC
- $40,000 to $50,000 CAD / year
Added 37 mins ago
Tenant Support Worker
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Vancouver, BC

Unipharm Wholesale Drugs

Customer Service Representative

Richmond, BC, Canada

$40,000-$44,000 · Full-time

Within 25 km of Richmond · About 2.9 km from the city centre

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Job details

Pay: $40,000-$44,000
Job type: Full-time
Apply by: Apr 13, 2027
Posted: Oct 15, 2026

Original job description

Company Description

Unipharm Wholesale Drugs Ltd., headquartered in Richmond, British Columbia, is Canada’s only wholesale pharmaceutical cooperative dedicated to the success of independent pharmacies. Established in 1980, Unipharm serves as a trusted full-line wholesaler, offering a broad range of products, including pharmaceuticals, health supplies, and private-label items. The company operates under a cooperative ownership model, ensuring member pharmacies' needs are prioritized and supported. With a reputation for award-winning customer service and tailored business solutions, Unipharm empowers pharmacies to remain competitive in a rapidly evolving marketplace. Committed to social responsibility, Unipharm actively supports multiple health-related charities and community initiatives.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Richmond, BC. The Customer Service Representative will be responsible for providing exceptional support to clients, resolving inquiries, ensuring customer satisfaction, and delivering outstanding customer experiences. Daily tasks include handling incoming calls, processing orders, addressing concerns, and collaborating with internal teams to meet customer needs promptly and professionally. The role also involves maintaining accurate records and cultivating strong relationships with clients to ensure a high level of service.

Qualifications

Proficiency in Customer Service, Customer Support, and delivering an exceptional Customer Experience
Ability to prioritize Customer Satisfaction and address inquiries with professionalism
Strong communication and problem-solving skills
Attention to detail and data accuracy, with experience handling transactions or orders
Proficiency with standard office software and systems
Capability to thrive in a team-oriented, on-site work environment
Previous experience in a customer-facing role, especially within the healthcare or pharmaceutical industry, is an asset
High school diploma or equivalent

Salary & Benefits

$40,000-$44,000
Extended group plan benefits
Group RRSP with employer matching

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More about this job

Responsibilities

Handle incoming calls, process orders, respond to customer inquiries and concerns, and collaborate with internal teams to meet client needs. Maintain accurate records, resolve issues professionally, and build strong client relationships to support customer satisfaction.

Requirements

Requires customer service or support skills, strong communication and problem-solving abilities, attention to detail, data accuracy, and proficiency with standard office software and systems. A high school diploma or equivalent is required; previous customer-facing experience is expected, while healthcare or pharmaceutical industry experience is an asset.

Skills

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Communication
Problem-Solving
Attention To Detail
Data Accuracy
Order Processing
Transaction Handling
Recordkeeping
Client Relationship Building
Prioritization
Office Software Proficiency
Teamwork

Benefits

Extended Group Plan Benefits
Group RRSP With Employer Matching

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Incoming Calls
Order Processing
Customer Inquiries
Issue Resolution
Client Relationships
Internal Collaboration
Recordkeeping
Data Accuracy
Transactions
Office Software
Healthcare
Pharmaceutical Industry
Independent Pharmacies
Wholesale Pharmaceuticals
Retail Pharmacies
High School Diploma

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