Jobs in Richmond

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Within 25 km of Richmond

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Northland Properties

Chop Banquets - Supervisor

Richmond, BC, Canada

Within 25 km of Richmond · About 2.9 km from the city centre

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Job details

Apply by: Nov 11, 2026
Posted: Oct 23, 2026

Original job description

Position Summary

The Event Supervisor is responsible for overseeing the full event lifecycle, including planning, administration, sales support, and execution. This role ensures events are properly organized, communicated, and delivered to both operational and financial standards.

Core Responsibilities

Daily Planning & Organization

Review EOs, emails, Ameego, and event systems daily

Ensure all event details are accurate and communicated

Maintain readiness of rooms, boards, and documentation

Apply the Success Triangle in decision-making

Event Execution Oversight

Greet clients and confirm event expectations

Coordinate timing with kitchen, service team, and host

Monitor guest experience and resolve issues

Ensure all complaints are followed through to resolution

Administrative & Sales Responsibilities

Manage and create EOs, invoicing, and event documentation

Fully trained in all aspects of operating systems including OSEM, Ameego and POS

Track sales activity and maintain accurate records

Respond to sales inquiries and leads professionally and promptly

Support or act on behalf of the Event Manager

Ensure all events are entered correctly into POS

Complete credit card pre-authorizations

Complete event postings and payments in OSEM

Operations & Facility Management

Prepare detailed setup instructions for teams

Maintain event spaces and storage areas to standard – Show ready at all times

Conduct facility walkthroughs to ensure:

Cleanliness

Functionality (lighting, equipment)

Communicate operational updates with leadership

Labour & Scheduling

Manage weekly schedules, and create

Monitor labour usage and adjust as needed

Ensure appropriate staffing levels for all events

Team Leadership & Development

Support team development and coaching

Train new employees and ensure onboarding completion

Conduct or support interviews and hiring processes

Promote accountability and performance standards

Weekly & Period Responsibilities

Place AV and inventory orders

Coordinate beverage and liquor orders

Manage inventory (OSI, smallwares)

Complete required reporting (SOCAN, etc.)

Key Performance Indicators (KPIs)

Accuracy of event documentation (EOs, invoices)

Client satisfaction and retention

Response time to leads and inquiries

Event organization and readiness

Operational efficiency and cost control

Team development and engagement

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More about this job

Responsibilities

The Event Supervisor oversees the full event lifecycle, including planning, administration, sales support, and on-site execution. They are responsible for managing staff schedules, maintaining facility standards, and ensuring high levels of client satisfaction.

Requirements

The role requires proficiency in event management systems, POS software, and administrative documentation. Candidates must demonstrate strong leadership skills, the ability to coordinate with kitchen and service teams, and experience in facility and inventory management.

Skills

Event Planning
Event Execution
Team Leadership
Staff Scheduling
Inventory Management
Customer Service
Invoicing
Facility Management
Conflict Resolution
Sales Support
Coaching
Onboarding
Point of Sale Systems
Administrative Support
Operational Efficiency

Visa sponsorship

Not detected in the job text

Keywords

Event Supervisor
Banquets
Event Lifecycle
Operations
Ameego
OSEM
POS
Inventory Control
Staffing
Facility Walkthroughs
Client Relations
Sales Inquiries
Smallwares
AV Orders
Liquor Orders
Performance Standards
Accountability
Event Documentation
Cost Control
Success Triangle

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