Jobs in Richmond

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Within 25 km of Richmond

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David Yurman

Brand Ambassador | Oakridge Park

Vancouver, BC, Canada

Full-time

Within 25 km of Richmond · About 12.5 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posted: Oct 23, 2026

Original job description

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Oakridge team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

Deliver individual sales budget by maximizing all selling opportunities
Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
Provide exceptional customer service by ensuring that the customer takes priority at all times
Fully support and align with all key business initiatives and new product launches
Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
Utilize the available marketing tools to engage current and new business and drive sales
Embrace and utilize technology to enhance customer experience

Operations

Assist with inventory control and keep shrink levels below target
Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
Maintain an up to date knowledge of all product categories
Ensure adherence to company retail operating and security procedures
Partner with support team in the repair process and follow up on customer communication

Teamwork

Be aware of the impact of behavior on others
Provide help and advice to colleagues to achieve goals
Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

Previous retail or luxury retail sales or relevant clientele focused experience
Proven track record in achieving sales results
Exceptional clientele, customer relationship building skills
Demonstrate strong verbal and written communication skills
Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is CA $23.00 - $29.00/hour, plus commission.

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More about this job

Responsibilities

Achieve individual sales targets by delivering warm, exceptional customer service, developing client relationships, and maintaining strong product and industry knowledge. Support store operations through inventory control, visual merchandising, security and retail procedures, repair follow-up, and collaboration with colleagues.

Requirements

Previous retail, luxury retail, or other clientele-focused experience and a proven ability to achieve sales results are required, along with strong customer relationship-building and communication skills. Candidates should be comfortable using retail POS systems and Microsoft Office, and be flexible to work across store roles and non-traditional hours, including nights, weekends, and holidays.

Skills

Retail Sales
Luxury Retail
Clientele Development
Customer Relationship Building
Customer Service
Product Knowledge
Sales Target Achievement
Verbal Communication
Written Communication
Inventory Control
Visual Merchandising
Retail Operations
Security Procedures
Point-of-Sale Systems
Microsoft Office
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Luxury Jewelry
Retail Sales
Commission
Sales Budget
Clientele Development
Customer Experience
Customer Service
Product Knowledge
Industry Trends
Marketing Tools
Retail Technology
Inventory Control
Shrink Reduction
Visual Merchandising
Housekeeping Standards
Retail Operating Procedures
Security Procedures
Repair Process
Retail POS System
Microsoft Word
Microsoft Excel
Microsoft Outlook
Product Launches
Client Relationships
Teamwork

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